Our Clients Rely and Trust In Us
HERE IS WHAT
OUR Clients ARE SAYING
We had a sewage backup at one of our businesses. The room was disgusting. Carlos came out quickly, fixed the issue quickly, and assisted our housekeeping department in cleaning up the mess.
I'm sure they see worse. But for us this was really bad. The efficiency was great but the assistance, going above and beyond, with the cleanup was much appreciated and definitely not part of the job.
Hebrew Senior Care Behavioral Health UnitWest Hartford CT Clogged Toilet and Main Sewer I'm sure they see worse. But for us this was really bad. The efficiency was great but the assistance, going above and beyond, with the cleanup was much appreciated and definitely not part of the job.

I would definitely recommend this company. Everyone here is very responsive, professional and nice. From Keith to Ashley then to Sal and his partner who worked on replacing my water tank. I reported a leak which was immediately looked at the following day. And in just a matter of days, my water tank was replaced. Thank you to everyone in American Rooter!
P.Water Heater Replacement Woodbury CT 
Thank you so much American Rooter for your quick response and attention to our concerns. Derek A was amazing, kind, friendly, knowledgeable and professional. You made our experience very positive. Outstanding customer service.
Scott S.Sewer Clog Bethlehem CT 
Great job by Derek Very Professional Highly Recommend
Pappy W.Plumbing Leak Middlebury CT 
I had a severe sewer blockage. I noticed this Monday. I called and American Rooter scheduled me for the afternoon. Around 2:30 a pleasant helpful technician Stephen stopped by attempting 5 times to snake out my main sewer line to no avail. He told me the office would call me the next day for a water jet treatment. Shortly after 8 am the office called and said they would come out today and hopefully get my family back to using our facilities and not relying on family and McD’s to use the bathroom. I told the office I would be home at 1 from a Dr appointment and very shortly after I arrived home my phone rang and the technicians said they would be at my home in 15 minutes. Daryl and Pat showed up with a machine hooked up to their truck. They came in told me what they were going to do. I asked if it would make a mess and Pat told me no. He was true to his word. He masterfully put the hose into the drain. Found where what we assume was a wad of toilet paper and whatever ungodly thing else was blocked. He pulled out the hose changed the tip to a hi pressure spray and within seconds the water started flowing out of the drain and the awful sewage smell started coming out of the pipe. I have to say I still don’t like that smell but we can now flush our toilets and everyone in the house is happy again. Pat and Stephen were both very good at their jobs and listened intently to the sounds inside the pipe with Pat finally clearing it out with the more complex machinery. I highly recommend American Rooter
Vinnie S.Sewer Line Backup and Water Jetting Torrington CT 
Came out within an hour of our (frantic) call and were wonderful - thorough, polite, explained everything clearly. Would definitely recommend!
Aly F.Septic Pipe Backup Southbury CT 
Sal Raimondi Did an excellent job with fixing the many issues
K. BellBathroom Sink Pipe Repair Bridgeport CT 
Very knowledgeable, went above and beyond for us to fix the problem for us. Sal and Derrick were awesome!
Nicholas B.Toilet Leak in Ceiling Waterbury CT 
We encountered a frozen sewer line last week so I reached out to American Rooter. The after hours service answered my call in less than 30 seconds and I received a call from a tech in less than 10 min. My appointment was set for 8:30 last Friday, Thomas was there on time and explained what he was going to do and covered the charges. When they weren’t able to free the line Foreman Pat showed up with another gentleman and explained in detail what the process would be and all costs associated with the work. Within 45 min they were able to clear the line. From start to finish American Rooter was highly professional, caring and honest. I would highly recommend them and want to thank them from the bottom of our hearts.
Mike M.Main Line Backup Watertown CT 
American Rooter is excellent! They always arrive on time and are professional and easy to work with. Joe S. Was really nice, hard-working (my sink issue gave him a hard time but he worked really hard to resolve it), and efficient. I highly recommend them.
Lauren L.Main Sewer Clog Plantsville CT 
Came out on a Friday afternoon and had the problem fixed very quickly. Cost exactly as quoted when we made the call.
Richard P.Bristol CT Clogged Kitchen Sink Drain 
We called & the technician Carlos came 1 hour earlier than expected, to our delight. We explained our problem & right away he seemed to now the issue, asked us a few questions, and got to work. He fixed it & explained how it happened & how to prevent it from oucurring in the future. He was very professional and we couldn't be happier with Carlos and would definitely call him again if needed. Than you! John & Maureen
Maureen Q.Torrington CT Main Sewer Line Clog 
I called American Rooter to scope and trace my underground drainage. Patrick was great. He went above and beyond and was very thorough. He flagged the pipes with the bury depth. We found a dry well and he helped me locate the cover. Very happy with the service provided.
Dana G.Watertown CT Pipe Location 
Cannot begin to tell you what a wonderful job Joe S. of American Rooter did for us when our sewer line was backed up! He was very knowledgeable, diagnosed the issue immediately & gave great advice on how to properly maintain our sewer line going forward. A true, seasoned professional!
Guy R.Trumbull CT Main Line Backup 
Nothing but good things to say. Had an issue with our septic, called our usual company with no reply for 2 weeks. Called American Rooter and they were out to us within a day. Have had some follow up since and Pat and Tio were great on the Jetter. Found our new company to work with exclusively.
Ben V.CT Septic Service 
Kyle and Tyler were exemplary contractors. They were in our basement for two days replacing a sewer pipe; they kept us informed about each step, apologized for the inconvenience of no drainage for many hours, worked efficiently and cleaned up perfectly. Highly recommend them!
Sandy F.Hartford CT Liner Installation and Repair 
Khay was super professional and got the job done quickly and with great courtesy to me. He explained what he was doing so I could understand the problem. From first phone call to problem fixed was less than two hours. Great job by a great worker.
Joe S.Watertown CT Main Sewer Clog to Septic 
Brooks our tech was very professional did a fantastic job and we felt very confident in his decisions and work. Many thanks
Ana S.Greenwich CT Washing Machine and Toilets Backing Up 
We were blessed with an AMAZING technician named Sal. Sal was early, professional, knowledgeable and friendly. If Sal represents the quality of service you will get when you use American Rooter, I highly recommend their company without reservation. Thank you Sal and thank you American Rooter.
Almoree H.Shelton CT Leaking Toilet Flange 
Sal arrived and he was quickly able to see the problem. He had to go to get a part but it was fast. He broke down and explained the cost I could understand. My problem was solved!
Susie E.Simsbury CT Leaking Kitchen Sink 
Excellent service- came out fast, got the job done, gave us good advice to prevent future backups, Joe was very personable, highly recommend!
Katie J.New Britain CT Clogged Main Line 
Excellent service! Personable and thorough, so glad we found your company. We were in need of two tanks pumped out and the guys did a great job -showed up on time and a pleasure to deal with.
Lisa L.Southbury CT Grease Trap and Septic Pump Out 