Our Clients Rely and Trust In Us
HERE IS WHAT
OUR Clients ARE SAYING
Where Roto fails, American wins. We had a septic clog and American Rooter was able to get the job done. Great staff from the office to the field. Three man team was sent same day with great equipment, lots of knowledge, easy communication, and trustworthy work and consult. Roto Rooter was regrettably our first call, failed to snake and cam and recommended very expensive and needless fixes trying to get us to sign the contract and fork over $6k as fast as possible. American did the honest and good work and they deserve a glowing review and my appreciation.
Leigh B.Clogged Drain Middlebury CT 
Had a technician come to my house to fix a clogged tub. Tom Zogkas was very professional and super helpful! He even cleaned the tub after he was done! I will definitely be using American Rooter for all my plumbing issues and I’ll be asking for Tom Z.!
Emily M.Torrington, CT- Hair Clog in Bathtub 
Perfect A++++
Karol M.Naugatuck, CT- Main Sewer Line Clog 
Brooks was great. Came quick and solved the problem!
Mike S.Greenwich, CT- Sewer Clog Cleaning 
Quick response to call regarding clogged toilet bowl. Thank you to Tom Z. for being punctual, patient, knowledgeable, professional, and for solving the problem quickly and efficiently. God Bless.
G. MatosCT Clogged Drain 
Khay was a great tech. Professional, knew what he was talking about and had the issue resolved in a very timely manor. Would 10 for 10 suggest for service
79SportsCustomTorrington, CT- Sewer Line Clog 
Carlos was amazing!! Highly recommended
Maureen B.Bristol, CT- Clog in shower and tub drain 
Very professional and reliable. Fantastic experience with flawless service.
Yannick P.Riverside, CT- Clogged Sewer Main Cleaning 
So kind and understanding. I was so relieved!
Jessica P.Stratford CT - Clogged Toilet Bowl 
I have used American Rooter three times in the past three months: twice at our restaurant and once at my home. Each time, they responded quickly and professionally. Customer service went out of their way to schedule a quick appointment and advised me of the pricing for the services. The technicians have all been professional and proficient. Thank you for the excellent service.
Nils,
Little Red Barn BrewersCT - Grease Trap Cleaning 
Tom was professional and responsive. He figured out why a shower drain backed-up when no one used it. He left the space clean and even rinsed pipes outside. I highly recommend using American Rooter.
Marguerite C.Watertown- Clogged Shower and Bathroom Sink 
We had a sewage backup at one of our businesses. The room was disgusting. Carlos came out quickly, fixed the issue quickly, and assisted our housekeeping department in cleaning up the mess.
I'm sure they see worse. But for us this was really bad. The efficiency was great but the assistance, going above and beyond, with the cleanup was much appreciated and definitely not part of the job.
Hebrew Senior Care Behavioral Health UnitWest Hartford CT Clogged Toilet and Main Sewer I'm sure they see worse. But for us this was really bad. The efficiency was great but the assistance, going above and beyond, with the cleanup was much appreciated and definitely not part of the job.

Very good service
Ruth C.Kitchen Sink Clog Woodbury CT 
Very professional and friendly. Lewis is the rooter that came to my house. He was excellent and did a reasonable job keeping costs down. If all of American Rooter is like Lewis, I highly recommended them.
LexiClogged Kitchen Sink & Drywell Woodbury CT 
Exceptional service. Very kind and polite. Very professional. I truly appreciate your service. I would highly recommend American Rooter. They are the Plumbing & Drain Specialist. Thank you so much. 😊
Deb C.Kitchen Sink Clog Clearing Naugatuck CT 
Lewis is a great drain tech, very professional and does excellent work. Very honest.
PatriciaSlow Tub Drain Service Oakville CT 
Fast, Friendly and Professional. Thanks you.
Vincent D.2nd Floor Tub Blockage Thomaston CT 
Sal and Derek did a great job fixing a leak in a water pipe in our basement Very prompt and courteous service True Professionals!
Pappy W.Leaking Pipe in Basement Roxbury CT 
Fantastic service. Lewis was great.
He explained everything as he fixed the problem. Highly recommend.
Joseph A.Emergency Sewer Cleaning Service Torrington CT 
Came to my place of work, very professional and did the job in a timely manner!
Annalise C.Sewer Blockage Service Southbury CT 
K came to our house for a clogged sewer line. He did an excellent job of removing the blockage as well as being careful not to damage anything. He was great to talk with and very respectful. He is an asset to American Rooter ! Also Pat, our initial contact did a great job. He went the extra mile to get us quick service !
Steve W.Main Sewer Backup Plainville CT 
Would highly recommend! Lewis actually had the drain line cleaned in about 10 minutes and took the time to explain exactly what he was doing. When I originally called I was told they could be here in about an hour and they were true to their word.
Don D.Drain Cleaning Service Torrington CT 
We had American rooter come out on Sunday for an emergency issue. Lewis came over and took care of the problem fast. The questions we had, he had the answers. Very knowledgeable and friendly. Excellent service from American rooter! Thank you!!
Charles O.Main Sewer Cleaning Service Watertown CT 
Daryl N. and Mike(sorry forgot his last name) Did an outstanding job for The City of Shelton once again. Second time with them personally on a job in town and always top notch, get the job done and the right way! Highly recommend American Rooter to anyone in need.
Brian Roach
Superintendent Shelton DPW
Brian R.Clogged Manhole & City Sewer Shelton CT 
The company I work for uses American Rooter often for our cleanings. I can always count on Daryl, Lewis and Pat to get the job done properly and in a very timeline manner! In areas where most would look to cut a corner these 3 continually go above and beyond, thank you!
RickStorm Catch Basin Cleaning Waterbury CT 
Second time we’ve had to use American Rooter. Both times they were quick to show, efficient, and knowledgeable. Highly recommend if you need your sewage pipe jetted. Pat and Tio did a fantastic job and Ashley was very helpful and friendly on the phone!
Nicole N.Main Sewer Backup & Water Jet Watertown CT 
When you have an emergency like water pouring into your basement and within 2-3 hours American Rooter responds and sends K to fix, when he arrived he had a smile on his face and when he finished we had a smile on our faces! Very happy with this service person🤗👏great job! Great local business.
Linda O.Main Line Backup Watertown CT 
Great company to work with. Special thanks to Steve, K and Pat for helping resolve a pipe issue at my home. The staff in the office as well as additional personnel that helped were all phenomenal. One of the best customer service experiences I’ve had. Highly recommended.
Matthew G.Main Sewer Line Break Watertown CT 
Great service very professional was very pleased with Pat and I'll Lewis cleared my mainline explained all issues highly recommend American Rooter
Jackie V.Washing Machine & Sewer Backup in Basement Naugatuck CT 
Called within an hr. Came and explained what he was going to do for the cloged pipe and fixed my subpump in the celler. Very professional, acknowledgeable and helpful.
Colleen S.Broken Sump Pump & Sewer Line Clog Waterbury CT 
I would definitely recommend this company. Everyone here is very responsive, professional and nice. From Keith to Ashley then to Sal and his partner who worked on replacing my water tank. I reported a leak which was immediately looked at the following day. And in just a matter of days, my water tank was replaced. Thank you to everyone in American Rooter!
P.Water Heater Replacement Woodbury CT 
Thank you so much American Rooter for your quick response and attention to our concerns. Derek A was amazing, kind, friendly, knowledgeable and professional. You made our experience very positive. Outstanding customer service.
Scott S.Sewer Clog Bethlehem CT 
Great job by Derek Very Professional Highly Recommend
Pappy W.Plumbing Leak Middlebury CT 
I had a severe sewer blockage. I noticed this Monday. I called and American Rooter scheduled me for the afternoon. Around 2:30 a pleasant helpful technician Stephen stopped by attempting 5 times to snake out my main sewer line to no avail. He told me the office would call me the next day for a water jet treatment. Shortly after 8 am the office called and said they would come out today and hopefully get my family back to using our facilities and not relying on family and McD’s to use the bathroom. I told the office I would be home at 1 from a Dr appointment and very shortly after I arrived home my phone rang and the technicians said they would be at my home in 15 minutes. Daryl and Pat showed up with a machine hooked up to their truck. They came in told me what they were going to do. I asked if it would make a mess and Pat told me no. He was true to his word. He masterfully put the hose into the drain. Found where what we assume was a wad of toilet paper and whatever ungodly thing else was blocked. He pulled out the hose changed the tip to a hi pressure spray and within seconds the water started flowing out of the drain and the awful sewage smell started coming out of the pipe. I have to say I still don’t like that smell but we can now flush our toilets and everyone in the house is happy again. Pat and Stephen were both very good at their jobs and listened intently to the sounds inside the pipe with Pat finally clearing it out with the more complex machinery. I highly recommend American Rooter
Vinnie S.Sewer Line Backup and Water Jetting Torrington CT 
Came out within an hour of our (frantic) call and were wonderful - thorough, polite, explained everything clearly. Would definitely recommend!
Aly F.Septic Pipe Backup Southbury CT 
Sal Raimondi Did an excellent job with fixing the many issues
K. BellBathroom Sink Pipe Repair Bridgeport CT 
Very knowledgeable, went above and beyond for us to fix the problem for us. Sal and Derrick were awesome!
Nicholas B.Toilet Leak in Ceiling Waterbury CT 
We encountered a frozen sewer line last week so I reached out to American Rooter. The after hours service answered my call in less than 30 seconds and I received a call from a tech in less than 10 min. My appointment was set for 8:30 last Friday, Thomas was there on time and explained what he was going to do and covered the charges. When they weren’t able to free the line Foreman Pat showed up with another gentleman and explained in detail what the process would be and all costs associated with the work. Within 45 min they were able to clear the line. From start to finish American Rooter was highly professional, caring and honest. I would highly recommend them and want to thank them from the bottom of our hearts.
Mike M.Main Line Backup Watertown CT 
American Rooter is excellent! They always arrive on time and are professional and easy to work with. Joe S. Was really nice, hard-working (my sink issue gave him a hard time but he worked really hard to resolve it), and efficient. I highly recommend them.
Lauren L.Main Sewer Clog Plantsville CT 
Came out on a Friday afternoon and had the problem fixed very quickly. Cost exactly as quoted when we made the call.
Richard P.Bristol CT Clogged Kitchen Sink Drain 
We called & the technician Carlos came 1 hour earlier than expected, to our delight. We explained our problem & right away he seemed to now the issue, asked us a few questions, and got to work. He fixed it & explained how it happened & how to prevent it from oucurring in the future. He was very professional and we couldn't be happier with Carlos and would definitely call him again if needed. Than you! John & Maureen
Maureen Q.Torrington CT Main Sewer Line Clog 
I called American Rooter to scope and trace my underground drainage. Patrick was great. He went above and beyond and was very thorough. He flagged the pipes with the bury depth. We found a dry well and he helped me locate the cover. Very happy with the service provided.
Dana G.Watertown CT Pipe Location 
Cannot begin to tell you what a wonderful job Joe S. of American Rooter did for us when our sewer line was backed up! He was very knowledgeable, diagnosed the issue immediately & gave great advice on how to properly maintain our sewer line going forward. A true, seasoned professional!
Guy R.Trumbull CT Main Line Backup 
Nothing but good things to say. Had an issue with our septic, called our usual company with no reply for 2 weeks. Called American Rooter and they were out to us within a day. Have had some follow up since and Pat and Tio were great on the Jetter. Found our new company to work with exclusively.
Ben V.CT Septic Service 
Kyle and Tyler were exemplary contractors. They were in our basement for two days replacing a sewer pipe; they kept us informed about each step, apologized for the inconvenience of no drainage for many hours, worked efficiently and cleaned up perfectly. Highly recommend them!
Sandy F.Hartford CT Liner Installation and Repair 
Khay was super professional and got the job done quickly and with great courtesy to me. He explained what he was doing so I could understand the problem. From first phone call to problem fixed was less than two hours. Great job by a great worker.
Joe S.Watertown CT Main Sewer Clog to Septic 
Brooks our tech was very professional did a fantastic job and we felt very confident in his decisions and work. Many thanks
Ana S.Greenwich CT Washing Machine and Toilets Backing Up 
We were blessed with an AMAZING technician named Sal. Sal was early, professional, knowledgeable and friendly. If Sal represents the quality of service you will get when you use American Rooter, I highly recommend their company without reservation. Thank you Sal and thank you American Rooter.
Almoree H.Shelton CT Leaking Toilet Flange 
Sal arrived and he was quickly able to see the problem. He had to go to get a part but it was fast. He broke down and explained the cost I could understand. My problem was solved!
Susie E.Simsbury CT Leaking Kitchen Sink 
Excellent service- came out fast, got the job done, gave us good advice to prevent future backups, Joe was very personable, highly recommend!
Katie J.New Britain CT Clogged Main Line 
Excellent service! Personable and thorough, so glad we found your company. We were in need of two tanks pumped out and the guys did a great job -showed up on time and a pleasure to deal with.
Lisa L.Southbury CT Grease Trap and Septic Pump Out 